Insights from Martin Heibel’s Interview with Private Banking Magazin

Blog Author
by Hanna Karbowski
Apr 8, 2025
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At Unique, we believe the future of financial services is agentic. That’s the core message from Martin Heibel, our Managing Director Germany, in his recent in-depth interview with Private Banking Magazin. In the conversation, Martin shares how our AI technology is reshaping the way private banks, wealth managers, and investment firms operate – unlocking massive gains in efficiency, accuracy, and scalability.

Here are the key takeaways from the interview.

 

From ChatGPT to Enterprise-Ready AI Assistants

 

The rise of generative AI, especially models like ChatGPT, sparked strong interest in secure, enterprise-grade solutions tailored to financial professionals. As Martin explains, many of our clients – including Pictet, LGT, BNP Paribas, and Bankhaus Metzler – wanted internal solutions before allowing public AI tools into the workplace.

That led to the development of private AI platforms like Metzler GPT, One.Chat (Pictet), and Lumen (LGT) – early milestones on the road to today’s deeply integrated, task-specific AI agents.

 

The Rise of AI Agents in Wealth Management

 

Unique AI has since co-developed over 40 intelligent agents with our clients. These agents act as digital assistants embedded into daily workflows—built to handle everything from investment research to KYC and due diligence.

Take our Investment Research Assistant: it pulls together a complete picture of the client (risk profile, restrictions, preferences), matches it with the institution’s current investment universe, and enriches it with external data sources like earnings calls or market signals, all in seconds.

What would previously have taken half an hour or an hour of research can now be completed in two or three minutes,” says Martin.

 

Tailored, Scalable, and Secure

 

One of the key strengths of Unique’s platform is our modular agent marketplace. Clients can deploy pre-configured agents that are approximately 90 percent ready out of the box, then tailor them to internal systems or data formats. This approach keeps development costs low while ensuring customization and compliance.

Use Cases Beyond Investment Research

Our AI agents also support other high-impact areas:

  • KYC Automation – speeding up onboarding and client monitoring

  • Due Diligence – analyzing large data rooms and generating reports

  • RFP Processing – automating up to 80 percent of manual proposal work

  • ESG & Compliance – helping meet growing regulatory requirements like DORA

These tools are designed to augment, not replace, relationship managers, allowing them to focus on client care instead of admin.

 

Going Global with Strategic Backing

 

Unique’s recent strategic partnership with Commerz Ventures, the VC arm of Commerzbank, is a major milestone in our growth story. This investment supports our expansion into key global markets, including New York, London, and Asia.

“We are in a global race,” Martin notes. “Commerz Ventures, as a strategic investor, is particularly well-positioned to help us implement these plans – not only with financial support, but also with a very strong global network in the financial industry.”

 

The Future: Agentic Banking at Scale

 

Our mission is clear: to enable the next generation of productivity in banking. By focusing on high-impact, repeatable processes, we’re empowering financial institutions to stay competitive in a fast-changing world.

Adoption speaks for itself. At LGT, over 80 percent of users log into our AI-powered platform every month.

As Martin puts it:
“You won’t lose your job to AI. You might lose it to someone who works with AI.”

 

Read the full interview in Private Banking Magazin (in German): https://www.private-banking-magazin.de/ki-vermoegenverwaltung-unique-ai-wealth-management-commerzbank/